Privacy Policy

TrustPay

Address: R1/33 Main Up North Township, Karachi, Pakistan

Phone: +923421237116

Email: connect@trustpaypk.com

1. What information does TrustPay collect?

TrustPay collects basic user and merchant information required for payment processing.

2. Why is information collected?

Information is collected to facilitate secure digital transactions.

3. Does TrustPay store card data?

No, TrustPay does not store sensitive card information.

4. Is customer data shared?

Data is shared only with regulated partners when required.

5. How is data protected?

Security controls and encryption are used.

6. Is CNIC information stored?

CNIC is used only for verification and not stored unnecessarily.

7. Are transactions monitored?

Yes, for fraud prevention and compliance.

8. Is data used for marketing?

Only with consent.

9. Who can access data?

Authorized personnel only.

10. How long is data retained?

As required by law and compliance.

11. Can users request data deletion?

Yes, subject to legal requirements.

12. How to report privacy concerns?

Contact TrustPay support.